Shipping Policy
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All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays. During high-demand periods such as holidays or promotional campaigns, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Delivery times typically range from 7–15 business days depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, including customs clearance procedures, weather conditions, or delays within the carrier network.
We offer international shipping to most countries. Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase. In some cases, we may offer free shipping promotions for selected regions or order amounts.
Customers are responsible for ensuring that the shipping address provided is accurate and complete. We are not responsible for delays, lost packages, or delivery failures caused by incorrect or incomplete address information. If an order is returned to us due to an address issue, additional shipping charges may apply.
Please be aware that international shipments may be subject to customs duties, taxes, or import fees. These charges are determined by your local customs authority and are the responsibility of the customer.
If your order has not arrived within the estimated timeframe, please contact our customer support team. We will assist you in tracking your shipment and resolving any issues as quickly as possible.